Liverpool fans continue to face long queues at Anfield despite the club making changes to the queuing system.
The Reds hosted Manchester City on Saturday in a 2-1 defeat, and it wasn’t just the result that left fans frustrated.
Long queues to enter Anfield meant some fans missed kick-off due to the wait time, which has been up to 30 minutes and beyond.
Liverpool announced on 27 January that they would improve the queue management.
Based off the queues seen on Saturday, it appears the changes have had little impact.
We contacted the club to find out more. They are aware of the fans’ frustration and welcome feedback so they can evaluate and monitor each match.
A Liverpool spokesperson said: “This work is ongoing. We know fans are not happy about the current situation, and neither are we.
“We share the fans’ concern about wait times. We continue to work actively to improve both the efficiency of our processes and the overall flow of supporters into the stadium.
“We are committed to making improvements wherever possible and will continue refining our approach throughout the implementation period.”
They added that Liverpool have a responsibility to ensure the safety of all visitors to Anfield.
They said: “With the national threat level currently ‘Substantial’, meaning an attack is considered likely, we have both legal and ethical responsibilities to fulfil.”
Liverpool continue to work with members of Spirit of Shankly to discuss the matchday changes.
They also work with the Liverpool Disabled Supporters Association to review the process for further efficiencies.
Changes announced on January 27th
The changes announced on January 27th involved restricting access to the Main Stand podium to those using the entrances.
Fans sat in the Main Stand can access it via the steps on the Anfield Road end and near Paisley Square. This is dependent on what turnstile they use.
Martyn’s Law
They introduced the original changes as part of their preparation to comply with the Terrorism (Protection of Premises) Act 2025, commonly referred to as Martyn’s Law.
The government introduced Martyn’s Law following the Manchester Arena attack, and it now expects all venues to have effective plans in place to keep the public safe.
The club are yet to master their new queuing system, and they have asked fans to adjust their matchday routines.
The Athletic reported that this has had an impact on local businesses, who have seen a decline in matchday trade because of fans leaving early.
Liverpool confirmed that 99.45% of fans were in the stadium before kick off for the Leeds game in January.
However, this dropped to 92% for the Burnley game at Anfield.
They have not confirmed the figures for their last three home games, when they introduced the improvements.
(Featured image by Tom Kennedy)
